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Joel Holland

"A toll-free number is no longer an expensive luxury for large businesses--it's now an inexpensive necessity for small businesses. This type of service can be a great boost to a small business's image, and can help you generate sales due to an increase in trust from potential customers.
The service I use is called Message Plus, from Voiceplus Communications(Voicenation). The cost, after a one-time $15 setup fee, is currently $4.95 a month, plus $0.07 a minute when they connect your callers directly to you. (However, if you're like me and miss many of the calls because of class, you can simply check voicemail and call the customers back from a cell phone and avoid the connection charge."

Joel Holland, Entrepreneur.com, February 2005 Issue