Live Answering, Voicemail and PBX Solutions

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Company Profile: Our Story

The VoiceNation Story

VoiceNation can trace its roots back to the earliest days of voicemail development. While head of voicemail development for ITT (Cortelco division), VoiceNation founder Jay Reeder had the opportunity to create a test lab. He tested all the latest voicemail technologies and validated what worked—and what didn't. Jay used his research and knowledge to develop revolutionary voicemail systems with scalability that is unmatched even today.

Jay ReederJay founded his first company, Revox, in 1994. His first independent proprietary voicemail product was known as Simplicity. Later, he founded a second business, Atlanta Voicemail, to function as a test bed so that he could continue to develop and market new voicemail products. Both of these companies successfully brought new features and functionality to the market that were previously unseen in the industry. Because of great platform reliability, telephone company equipment manufacturers, such as DTI and Coppercom, began to private label Jay Reeder's voicemail solutions and market them to carriers throughout the US.

During 2000-2001, Jay saw promise in outsourced telecommunication services and knew that a hosted solution was the best way to deploy this technology. He founded his own service bureau, VoicePlus, in 2002 to offer full-featured corporate PBX and voicemail systems through a hosted platform. VoicePlus products delivered big business phone systems to small businesses and provided robust disaster recovery capabilities. The VoicePlus concept was so successful that the company was fielding over 100 inquiries a day from the very beginning! 

VoicePlus evolved into what you know as VoiceNation. VoiceNation was officially launched in 2003 by Jay Reeder and Graham Taylor. With years of previously development, VoiceNation is a front runner in the telecommunications industry. That's what makes VoiceNation's products and services uniquely robust and scalable. We're able to offer features and benefits that previously were not affordable for small-to-medium businesses. At VoiceNation, we are the architects of our own technology. With our team of brainiacs, we can adapt capabilities to mimic features and functionalities that our customers, partners, or resellers request. It's our dynamic approach, innovative solutions and creative team that makes VoiceNation a company of firsts and positions us as a knowledge leader in the industry.

VoiceNation's Clients Include:

  • FEMA
  • Time Warner Cable
  • Blue Cross/Blue Shield
  • Dell Computers
  • Wharton School of Business
  • Coldwell Banker
  • AIG
  • JP Morgan
  • ABC News
  • Aflac
  • Dyn McDermott
  • Clear Channel
  • La-z-Boy
  • Featherlite
  • The Book Bank Foundation
  • The Colbert Report (Comedy Central)


Want to know more?

Learn more about the team at VoiceNation.