Looking for direct support for your installation of OpenAnswer by VoiceNation?
For a simple, straightforward fee (listed below), you may submit a trouble ticket into the OpenAnswer premium support queue where your request will be handled in the order in which it was received. Our OpenAnswer development team will prioritize your ticket and respond to your request as soon as possible.
Support Options & Entitlements
|OpenAnswer Support Level||Bronze||Silver||Gold|
|Supported Systems (servers)||1||1||5|
|PROBLEM RESOLUTION SUPPORT|
|Telephone Access Hours||M-F, 8-5 EST||24/7/365||24/7/365|
|Web Case Management|
|Web Case Initial Response Time||48 hours||4 hours||4 hours|
Purchase Paid Support
Ready to go? Just submit the following information and select your support level plan to get started. Requests will be handled in four business hours or less upon receipt.Before proceeding with your request, please review our support terms and refund policy.