Features

OpenAnswer was built with all the necessary features to run an active inbound call center - right out of the box. But, we didn't stop there. Because we are actively running OpenAnswer in our own live answering service environment, we continually enhance the software with patches, updated features and other enhancements that we know are useful to running a smooth call center operation.

Here are some of the features that you'll get with OpenAnswer. Did we happen to mention that you get all this for free?

OpenAnswer Features

  • Open Source (aka, FREE)
  • No Contracts!
  • Intuitive Administration = Ease of Use
  • Browser-based Operator Screen
  • Highly Configurable - Make it Yours
  • Continuously Updated
  • Seamless with Asterisk
  • Multi-tenant Functionality
  • Dedicated Support Options
  • Detailed Installation Guide
  • Detailed User Guide/Documentation
  • Advanced Agent Scripting
  • Unlimited Seats!

As OpenAnswer is an open source project, our community is growing and contributing to make this free answering service software even more valuable. We invite you to join with us on this adventure into new territory in the call center industry. Download the software today and see what OpenAnswer can do for your business.