Getting in the Groove

Well, we're a little over a month in now since our release of our new OpenAnswer open source answering service software and we're excited to see the number of downloads increase daily. We want to give a big thank you to those out there that have given OpenAnswer a shot already and have at least kicked the tires a bit on the software. Keep in mind that our developers are busy working on our next major revision which will include some more enhancements and features geared toward making it easier to install and setup. This week we just released a minor version update to v1.0.2, which can be downloaded here. We also released a Git version that can be downloaded directly from our repository at

If you are experiencing any trouble with installation, we'd like to point you to both the forum and the documentation, both of which are being updated often. It's our goal to respond to questions and feature requests as fast as we can and we appreciate your willing to help answer other user questions too as they arise. Together we're embracing the open source mentality on OpenAnswer so we can't do it without YOU, our early adopters.

Be sure to follow us on Twitter and Facebook to stay up to date on the latest updates and user tips for OpenAnswer. Don't be a stranger ... we'd love to hear how you are using or planning on using OpenAnswer.