Here’s where you’ll see all your contacts, of course! There’s a search bar to help you find a specific contact quickly. Next to the search bar, there’s a add contact icon (person silhouette with a + [plus] sign).
When you select a contact, you’ll see tons of useful information. The first tab is “Info,’ which displays all of the contact’s information you’ve stored, including number, contact type and more. To edit the contact type, select the down arrow. The second tab is "Messages,” where you’ll be able to view all voicemails from the contact and all text conversations. The last tab is “All Calls,” which is your entire call history with that contact. You also have the option to edit the contact by selecting “Edit” in the top right corner.
A happy customer
The owner of Catch My Drift Snowplowing was very interested in growing his business. One day, he got a call from a potential new customer. He added the contact into Ninja Number and marked the contact as a Qualified Lead. He knew that every time this potential customer called, it was important to answer, or at least get back to them as soon as possible. He knew that would increase the likelihood of this lead turning into a customer. By filtering his Unanswered calls, he could see just when this Qualified Lead had called and could call or text back right away. It’s a great way to grow businesses!
