As a convenience to our customers we have provided online versions of the quick setup instructions for our voice mail systems. We also have a more comprehensive user guide available. Should you ever have any problems please refer to the user guide.
Initial Setup for Your Mailbox
Login For the First Time- Dial the voice mail telephone number which you were assigned during the setup of your mailbox.
- You will hear a temporary greeting, "welcome to voice mail, this mailbox is not set up yet, but if you'd like you can leave a message at the tone", during this greeting press the "0" key.
- You will then be asked to enter your passcode. Your temporary passcode should have been provided with your mailbox number.
- Once you have logged into your voice mailbox for the first time you will receive a tutorial to assist you in setting up your voice mailbox. This tutorial will assist you in changing your personal passcode, recording your personal greeting onto the system, and recording your name on the voice mail system.
- If you have sub-boxes off of your mailbox you simply follow the same instructions over again. The only difference is when you dial your voicemail number, and your greeting begins press the appropriate extension number. After pressing your extension return to step 2.
Once you have completed the tutorial your mailbox is set up and ready to accept messages. Please make sure that you memorize your passcode, as this is now your key to your voice mailbox. We don't have access to your passcode, and therefore we can not retrieve it for you. In the event your passcode is forgotten, we will reset your passcode to its default.
