Local ServicesTESTIMONIAL
"I just spent the past several minutes accessing and reviewing the VoiceNation online account dashboard. GREAT! Thanks for your support! I found it easy to navigate."
Jeff Becker
West Virginia
Glossary
« Previous : -Bad : Bal-Can : Car-Dua : Dup-Fac : Fas-Ge : Gl-Hol : Hom-Inter : Inter-Local : Local-Mi : Mo-Ord : Ori-P : Q-Seize : Seizu-Unifi : Unifo-Xe : Xx-Z : Next »
- Originating office
- The central office that serves the calling party.
- Origination
- A call that is placed by a mobile subscriber that is either calling a land line or another mobile subscriber.
- Out of order tone
- This is a tone that tells you that the telephone line is broken
- Out pulse dial
- A push button dial that will allow people who use rotary phones this will able them to use there rotary phone as a touch tone.
- Outdoor jack closure
- Closures that protects the jack from outside conditions.
- Outgoing sender
- Equipment used to transmit call completion information on an interoffice call.
- Outgoing station restriction
- The ability of the system to restrict any given phone from making outside calls.
- Outgoing trunk
- A line or trunk that is used to make calls.
- Over flow calls
- Calls that are sent to other call centers and answering groups it could also be outside service bureaus to handle peak calling loads.
- Over-call
- Paging calls over and above the standard amount that is allowed to a subscriber.
- Override
- When a circuit already in use it seized.
- OWT
- Operator Work Time.
- Paid call
- The usual type of a toll telephone call automatically billed to the calling telephone number.
- PBX
- A private branch exchange. A small version of the phone company's larger central switching office.
- PBX extension
- A telephone line connected to a PBX.
- Peak hour
- When the number of calls coming into a center is at their highest level.
- Physical link
- A real link which attaches two switching systems.
- Pilot number
- Identifies a hunt group or distribution group.
- Pip tone
- The tone that notifies you of a call waiting, assuming you subscribe to "call waiting".
- PL
- Private line.
- Plaster ring
- A metal or plastic plate that attaches to a wallboard for the purpose of mounting a telecommunications outlet box.
- Plugs
- Circuit cards which control many aspects of transmission and carrier circuits functionality and usage.
- Pocket call
- A call that is made while the phone is in your pocket, most of the time by accident.
- Port
- The physical interface between a device and a circuit.
- Power failure backup
- If your power fails, your phone system can operate by switching to a backup power supply.
- Prepay
- Coin phone operation which requires that the full cost of a call be deposited before a connection is attempted through the central office.
- Primary area
- A telephone users local calling area.
- Private Branch Exchange
- A private telephone switching system, usually located on a customer's premises with an attendant console. It is connected to a common group of lines from one or more central offices to provide service to a number of individual phones.
- Prompts
- Prerecorded messages or instructions within a voice messaging system that are designed to guide the caller through the system, e.g., "If you know your party's extension, you may enter it at any time during this message."
- Public switched telephone network
- Worldwide voice telephone network accessible to all those with telephones and access privileges.
