OUR SERVICES
VoiceNationSM
Asheville Answering Services can inexpensively provide your business
with an image of success and professionalism.
What if you could handle THOUSANDS more a day than your competition?
What if you sounded much more professional than your competition?
You can have a VERY affordable toll free or local Asheville telephone number that is answered by a live professional using your business name. Callers could be forwarded to you or routed to a state of the art messaging service.
Sounds great doesn't? It will sound even better to your customers.
| Our courteous, highly motivated and intelligent Telephone Service Representatives (TSRs) will answer as if they work exclusively for your organization. They will transfer the caller, take a message, or provide requested information, leaving callers impressed with your organization. This high tech, high touch service will improve your image and, directly impact your bottom line. |
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Rates starting at $29.95/month (plus usage). |
Each of our packages can provide you with your own unique
Asheville telephone number that you can forward your calls to or could be used as your main telephone number with a
listing in both the white pages and directory
assistance.
You can also keep track of all calls into your answering service through real time
call detail records on the included web control panel. If requested, we can even have an email automatically sent every time someone calls your answering service (whether they leave a message or not).
Below are a few of the ways we can blend our "live" TSRs with our
voice mail, fax and e-mail capabilities to keep you
in touch.
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Operator Transfer To Voice Mail helps alleviate telephone clutter in your office and enhances your interoffice communication capabilities. Your caller is answered by one of our professional Telephone Service Representatives (TSRs). They will tell the caller that you are not available, and ask the caller if they would like your voice mail. If the caller does not wish to leave a message in your personal voice mailbox, the TSR will take the message and deliver it to you directly. Each person in your office could have a personal voice mailbox. That way not only would we transfer the caller into the mailbox of the person asked for, but your company could communicate by sending each other messages, forwarding messages, and generally improving your internal communications. [top]
Electronic Call Screening, often referred to as Voice Mail with Operator revert, is a cost effective alternative to traditional answering services. It allows you to provide information to your callers about your office hours and reduces your cost of live operator messaging. The caller hears a recording in your voice which could tell them your office hours and give instructions for emergency calls. Simply pressing '0' or staying on the line will direct the caller to a professional Telephone Service Representative (TSR) who will take the information and follow your specified emergency procedure. Your personal recording could instruct callers with routine questions to call again during office hours during the next business day or to leave a message in your voice mailbox for later pick up.[top].
Alphanumeric Dispatch puts your messages on your pager immediately! Your calls are routed to one of our Telephone Service Representatives (TSRs) and your callers give their message to us. We transmit that message to your pager, giving you immediate communications no matter where you are. Your callers will be impressed with the thorough and professional manner in which we take the message and how promptly you respond to their call. [top]
800 # Messaging Service provides you with one of our 800#'s. Your callers can call your business and reach your professional "live" operator at any time. We answer 24 hours per day, 7 days a week and will deliver your messages based upon your personalized instructions. [top]
Express Check-In lets you know immediately if you have no messages. Charges for operator services are based upon operator time. With Express Check-In you are never charged to find out you have no messages. It's simple. You dial an access number and enter a security code which is unique to your account. If you have messages you are routed directly to an operator or your voice mailbox for message delivery. If you have no messages you will hear a second dial tone and you can simply hang up, no need to talk to an operator [top]
Voice Mail Message Delivery provides instant message pick-up without having to wait for an operator. We answer your phone, take the message from your caller, and immediately record the message into a voice mailbox. This also works with Operator Transfer or Voice Mail Operator Revert. We can also have your mailbox page you when a call is recorded into your mailbox. [top]
Fax Message Delivery sends your messages via your facsimile machine. We can send each message as it comes in, fax your messages on a predetermined schedule to a predetermined fax number, fax your messages into a mailbox which allows you to retrieve your messages from any location or fax your messages whenever you request us to. Fax Message delivery helps you maximize your time as you never have to waste time writing down a message or waiting for an operator to deliver messages to you. [top]
E-Mail Message Delivery sends your messages, every 15 minutes to your e-mail address. You can pick up your messages at any time, along with any other e-mail you may have. [top]
Call 1-866-766-5050 for more information.
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