Benefits of our Bilingual Answering Service to you
Expand your customer base
Did you know that 13% of the US population speaks Spanish, making it the second-largest Spanish-speaking country in the world? Our Bilingual Answering Service allows you to increase your customer base to non-English speaking clients.
Increase customer satisfaction
Being accessible to your bilingual customers with Live Answering gives each caller the personal attention they deserve - in their native language. With increased satisfaction comes powerful customer retention success and word-of-mouth marketing through an answering service in Spanish.
Grow your business
When you can support more customers, your business will grow. By engaging with customers in Spanish, you can increase both retention rates and the number of potential new customers. Plus, a bilingual receptionist is available at no extra charge to you.
Get in touch today
Leave your details and we’ll give you a callback. Alternatively, call us on 866-766-5050. We look forward to getting to know you!
Why our Bilingual Answering Service is rated #1
Simplicity!
Awesome scripted call answering provision shouldn’t be complicated, which is why we offer instant activation with no contract, transparent pricing and dashboards that let you control how we answer your calls and chats.
The best people
Comprehensive training in a specially designed environment makes our receptionists the best in the business, dealing with customers quickly but also empathetically to ensure the greatest outcome on every conversation.
Unmatched technology
Our award-winning software allows our receptionists to answer your calls and chats perfectly, but the best bit is the full visibility and control our portal dashboards give you to review interactions and make changes.
How our Spanish-speaking support works
We’re all about simplicity and fuss-free answering. Our people and systems are ready when you are.
Get started
Setup is easy and activation is instant, which means we’ll be answering your calls right away.
Personalize your account
We’ll work with you to create a custom script so your calls are answered exactly as if we’re based in your business.
We’ve got you covered
We can transfer calls, send inquiries into your CRM system, book appointments or even send messages to you by email or text (you choose).
Seamless account support
As a VoiceNation client, having our amazing Spanish-speaking receptionists answer your calls 24/7 is just the beginning. You’ll also gain access to a suite of useful tools and features to ensure you’re maximizing everything our service has to offer.
Proactive account management
Our Support Team are here to help you with all aspects of your service; from technical assistance to reporting and invoicing queries, they’re always available.
Intuitive mobile app
Ideal for working on the go, make real-time changes, check messages, block unwanted callers, set usage alerts, access support articles and so much more.
Powerful portal dashboard
For complete control and full visibility of your account, use the dashboard to customize and edit call scripts, view real-time call statistics and reports, and update company information.
Our Spanish-speaking answering service is for every business
Small businesses
Say ‘goodbye’ to missed calls and business. Our personalized, Spanish-speaking answering service will allow you to keep more money in your pocket, help you acquire new business, and retain existing customers.
Professionals
Your clients are your business. Provide them with the attention and care they deserve with a Spanish answering service. Our operators will ensure each and every call you to receive is handled by a live person. Plus, you can manage your calls and messages on the go through your dashboard or mobile app.
Improve the customer journey
When you’re out on a service call, who is answering your phones? From after-hours live answering to emergency dispatch, a virtual receptionist will save you time and money, helping grow your business when the phones heat up.